Employee Retention: Mitigating High Turnover Rates in the Utilities Industry

Employee Retention: Mitigating High Turnover Rates in the Utilities Industry

High employee turnover rates pose significant challenges for many organisations, particularly in the utilities sector. In the United Kingdom, the construction and manufacturing industries are experiencing higher employee turnover rates than the average (16.8%), with 19% to 20% of employees leaving their jobs each year, respectively. In addition, the utility industry experienced a notable increase […]

Smart systems are re-shaping health and safety for field service workers

Field service worker equipped with necessary safety gear including hi-vis, hard hat and fall protection

Health and safety is an ongoing concern for all organisations, but with a largely field-based workforce, organisations in the utilities, telecoms and solar sectors face daily health and safety challenges. Alan Shelly, COO of Simply Workflow looks at the unique risks these organisations face and how technology is helping them shore up their health and […]

The top 5 key Trends in field service management for 2023

Analysis of the key trends in Field Service Management for 2023

Field service management (FSM) is a crucial component of the success of many businesses. Technological advancements in FSM software are transforming workforce management, optimising operations, improving safety and meeting increased customer service expectations. The majority of ‘End-Users’ of field service management systems operate in the Allied FM, IT and Telecom, Healthcare and Life sciences, Energy […]