Reduce pressure on your field service teams!
Smart technology to simplify tasks and solve problems on the go.
Product Feature
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Optimise resources, reduce costs and drive productivity in water utilities installation, repair and maintenance projects
Ensure a safe environment for field staff and contractors with full visibility of jobs and live safety audit tracking
Improve service quality and workforce experience with automated comms, efficient workflows and shared data for better decision making
Full Visibility of All Repair and Maintenance Projects in Real-Time
Get full visibility across the project – customer, back office, field operations and warehouse – and optimise workflows with paperless, automated processes. Smart tools with built in flexibility to assign jobs, match skills to tasks, view performance by engineer, with easy form and data capture formats and shared data for better decision making.
Efficient System Administration
Optimise resource allocation with our smart auto-assigner, taking into account availability, workload, skillset and geo location. Reduce travel time, improve efficiency and speed up response times. Manage jobs with easy drag and drop tools, real-time visibility and with flexibility to make changes on the go.
Automate Stock Management
Eliminate return trips, increase customer satisfaction, ensure no stock goes missing! Our inventory management system gives you the tools and views to automate and manage stock from order to van to customer premise.
Ensure Health & Safety Compliance
Access a suite of dashboards and reports with real-time updates to track jobs, assets and workforce. Identify trends and actionable insights in your data, monitor metrics against KPIs for technician productivity, response times, first-time fix rates and more.
Dashboards, Reporting and Project Management
Access a suite of dashboards and reports with real-time updates to track jobs, assets and workforce. Identify trends and actionable insights in your data, monitor metrics against KPIs for technician productivity, response times, first-time fix rates and more.
APIs to Integrate with Existing Systems
Our secure, cloud-based platform can stand alone or integrate with your existing technology ecosystem. Our feature-rich, easy-to-use mobile app operates on both iOS and Android devices. Assign roles, manage permissions and restrict sensitive information with our robust, enterprise grade permissions settings.
What would make your life easier?
- One, paperless system to manage jobs, end-to-end
- Project management and performance dashboards
- Live data views across all projects
- Manage contractor jobs and productivity
- An intuitive mobile field service app
- Optimal inventory tracking and management
- An effective system to drive Health & Safety
- Compliance
- Tools to simplify admin tasks
- Integration with existing systems via APIs
- Permissions and role-based system
I can see where my engineers are throughout the day and the progress they are making against jobs, which gives me that great sort of real-time view of the performance management. This is an excellent tool for me.