Industries
Power
Simply workflow provides streamlined processes on a single IoT enabled platform for Power operations, in a real- time paperless environment.
Our Field Service Management solution facilitates improved productivity, quality installation and maintenance, inventory management and health and safety standards. Our globally hosted cloud-based platform ensures GDPR compliance and customer data security.
Full Industry Integration for Smart Metering
As per regulatory requirements in certain markets, Simply Workflow has developed a unique system to support all aspects of Smart Metering. For the UK market, we have developed our system to facilitate and integrate with industry, which provides an end-to-end solution for the data flow aspect of smart metering.
In-app Device Commissioning for Smart Metering
Many of the challenges for Smart Metering projects is the ability to provision services. Simply Workflow facilitates this by providing the field operative with the ability to provision in real time via the app.
Subscription Management
Manage your product subscriptions by using our unique subscription management feature. This feature allows you to define subscription start date, end date and payment information.
Dynamic Appointment Booking Process
Our unique appointment booking calendar and capacity management process will allow you to effectively book your customer’s appointment without the headache of under and over booking.
Customer Notifications
Once the appointment has been booked for your customer, our system will generate an SMS, or series of SMS notifications, using event and date-based criteria to keep your customer updated throughout the job lifecycle.
Customer Self-service Portal
We can easily integrate to your customer portal or website to declare available capacity, in real time, for the appointment booking process.
Case and Complaint Management
Our case and complaint management module will allow you record and track issues that may arrive before, during or after the job process. This module if fully integrated with our job and account management features.
Integrated Inventory Management and Reconciliation
Track and monitor your consumables, serialised items, and assets by using our fully integrated stock system.
Case study
Our client is the leading power supplier in Ireland who offer electricity, gas, pay-as-you-go and electric vehicle charger services to their customers.
Customers
