Product
Performance dashboards and reporting
Get full visibility into your operations and drive productivity with real-time dashboards, actionable insights, and performance KPIs.
Dashboards:
Access multiple intuitive dashboards that provide a centralised hub for all your field service data.
Updated in real-time, get full visibility of crews, jobs, individuals and assets.
From the comprehensive performance dashboard to capacity management, cases, projects, and program dashboards, get the data to make informed decisions and monitor key metrics across jobs, employees and contractors.
Trends and Actionable Insights:
Stay ahead of the curve with our trend analysis capabilities. Our platform intelligently identifies patterns and trends in your field service data, empowering you to make data-driven decisions. Whether it’s identifying peak service hours, or optimising engineer allocation, trend analysis and actionable insights helps you stay proactive and maximise efficiency.
Performance KPI’s
Define and track key performance indicators (KPIs) to ensure your field service teams are meeting their targets. With our performance monitoring tools, you’ll have complete visibility into technician productivity, response times, first-time fix rates, and other crucial metrics. This transparency allows you to identify areas for improvement and implement targeted strategies for enhanced performance.
Customers
