Industries
Healthcare
Simply workflow provides streamlined processes on a single IoT enabled platform for Healthcare operations, in a real-time paperless environment.
Our Field Service Management solution facilitates improved productivity, quality installation and maintenance, inventory management, health and safety standards and automated routine maintenance scheduling. Our globally hosted cloud-based platform ensures GDPR compliance and customer data security.
Dynamic Appointment Booking Process
Our unique appointment booking calendar and capacity management process will allow you to effectively book your customer’s appointment without the headache of under and over booking.
Routine Maintenance and Visits
It is important to ensure that devices and services are managed correctly and in a timely manner in the Healthcare industry. Simply Workflow has developed a routine feature that will automatically create a future job or visit which will ensure your customer’s safety and wellbeing.
Subscription Management
Manage your product subscriptions by using our unique subscription management feature. This feature allows you to define subscription start date, end date and payment information.
Customer Notifications
Once the appointment has been booked for your customer, our system will generate an SMS, or series of SMS notifications, using event and date-based criteria to keep your customer updated throughout the job lifecycle.
Customer Self-service Portal
We can easily integrate to your customer portal or website to declare available capacity, in real time, for the appointment booking process.
Case and Complaint Management
Our case and complaint management module will allow you record and track issues that may arrive before, during or after the job process. This module if fully integrated with our job and account management features.
Integrated Inventory Management and Reconciliation
Track and monitor your consumables, serialised items, and assets by using our fully integrated stock system.
Customers
