Our client is the leading power supplier in Ireland who offer electricity, gas, pay-as-you-go and electric vehicle charger services to their customers.Due to the complexity of the various works streams and services, our client was looking for a system that would, not only manage their operations in the back office and field, but also to assist in the process of online appointments and the web shop via their online customer portal. With the use of our capacity management system, our client was able to integrate with Simply Workflow to allow the end customer to book available time slots and renew subscriptions services.In addition, our client now has the facility to onboard contractors onto the Simply Workflow solution and manage activity and performance, and have access to real-time data, in a standardised format, when required.