Countless organisations operate mobile workforces/fleets. It is essential that whilst out of office, or on the road these valuable members of staff are offered appropriate supports which allow them to both perform their tasks to the highest standard and effectively represent their employer.
What support do workforce management apps offer in order to maximize the success and efficiency of mobile workers?
1. Route planning– using a workforce management system that incorporates route planning is invaluable; to both the employee and employer. These systems will plan the best, easiest and quickest route to a job, using live traffic data. This avoids time wasting, tardiness and increases safety.
2. GPS tracking– these days GPS is an innate feature of all smart devices. These systems can capture and save coordinates, meaning that a mobile worker can save frequent job locations in order to avoid time wasting.
3. Offline access– mobile workers often find themselves in remote locations with no access to the internet. It is important that in these situations they can still access essential elements that will allow them to perform their tasks to the same standard as they would in coverage. This feature allows workers to record job/risk assessment details into the system which will then upload once the device is connected to the internet.
4. Lone worker support– a vital feature of any mobile workforce management system. A Lone Worker is any individual who performs their work alone without supervision. In order to maintain communication with these individuals some systems have built in “lone worker supports”. These can include sensors which detect large drops, request periodical interaction, alert office staff if no interaction etc.
Ensuring mobile workers are provided with adequate technical support enables them to focus solely on the task at hand and not on completing paperwork, entering addresses or other cumbersome processes.
Simply Workflow provides all of the above features and many more to support your mobile workers. Please do not hesitate to contact us to request a demo, information pack or schedule a webinar.